Frequently Asked Questions
Everything you need to know about shopping with Silvers.
What materials are used in Silvers jewelry?
We specialize in premium 925 sterling silver, often accented with 18k gold plating or ethically sourced gemstones to ensure lasting quality and shine.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping takes 3-5 business days, while express options are available at checkout.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Please note that for hygiene reasons, earrings cannot be returned.
How should I care for my silver pieces?
To prevent tarnishing, we recommend storing your jewelry in a cool, dry place and removing it before swimming or showering. Clean gently with a soft microfiber cloth.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery timelines vary depending on the destination and are calculated at checkout.
Are your products hypoallergenic?
Yes, our 925 sterling silver is nickel-free and lead-free, making it safe and comfortable for those with sensitive skin.